You may face problems with the custom board due to the following reasons:

1. Cache error - This website shows you how to clear your browser cache.

2. Flash not installed - Get the latest Flash player, it's free:

If the above solutions don't work,try Google's Chrome browser - Wordscraper works best with Chrome as it has Flash pre-installed.

In case you're already using Chrome and the solutions mentioned are not working, please send us a screenshot.