You may face problems with the custom board due to the following reasons:

1. Cache error - This website shows you how to clear your browser cache.

 

https://kb.iu.edu/d/ahic



2. Flash not installed - Get the latest Flash player, it's free:
 

https://get.adobe.com/flashplayer/


If the above solutions don't work,try Google's Chrome browser - Wordscraper works best with Chrome as it has Flash pre-installed.

In case you're already using Chrome and the solutions mentioned are not working, please send us a screenshot.